Quotas & limits
A happyDomain instance can apply quotas to each account. Quotas are limits set by the person running the instance (the administrator), not by you. They exist mainly to keep a shared instance fair and to avoid overloading the servers, and they apply above all to the monitoring & checks system.
Quotas are managed by the administrator
Quotas are read-only for regular users. There is no screen in your account where you can view or change your own quota: they are configured server-side and adjusted only through the administration interface. If a limit is getting in your way, the right course of action is to contact the administrator of your instance.
What quotas can cover
On a default happyDomain instance, quotas relate to how the monitoring scheduler works for your account. An administrator may set, per account or instance-wide:
- Maximum checks per day: a cap on how many checker executions are run automatically for you each day. Once the cap is reached, further scheduled checks wait until the next day.
- Result retention: how long the results of your checks are kept before old executions are automatically cleaned up.
- Inactivity pause: after a period without logging in, the scheduler may stop running your automatic checks until you sign in again. This keeps the instance from spending resources on abandoned accounts.
- Scheduling pause: an administrator can entirely pause automatic scheduling for an account.
Each of these can be left at the instance default, set to a specific value for your account, or explicitly made unlimited, at the administrator’s discretion.
No fixed limit on the number of domains
On a standard happyDomain instance, the quota system does not impose a built-in cap on the number of domains you can manage. If a particular instance does restrict this, it is a policy of that instance; ask its administrator for the details that apply to you.
What you see when a limit is reached
Quotas mostly act in the background. You will not usually see a quota screen; instead you notice their effects:
- Automatic checks stop running: if your daily check cap is reached, or your account is in an inactivity or scheduling pause, scheduled checks simply do not run until the condition clears. You can still trigger a check manually from the checks interface.
- Older results disappear: with a retention limit, executions older than the allowed age are removed during routine cleanup, so the history only goes back so far.
- An action is refused: where an operation would exceed a limit, the interface shows an error message explaining what went wrong.
If you are unsure whether a behaviour is caused by a quota, or you need a limit raised, contact the administrator of your instance.